Member Relationship Specialist - Kailua | Hilo Branches

Hawaii Community Federal Credit Union is looking for multiple qualified candidates to fill open Member Relationship Specialist (MRS) positions at the Kailua and Hilo branches.

Duties include:

• The MRS provides account information by phone or in person, as well as information on the full range of Credit Union products and services.

• Opens accounts for members, researches and resolves issues, and professionally handles members’ needs.

• Ensures proper processing of IRA transactions, including the posting of IRA certificate withdrawals, mailing of all documents necessary to effect Required Minimum Distributions (RMDs), and performing required corrections necessary for the member’s intended tax treatment. 

• Assists in all lending activities related to the origination, underwriting, documentation, closing, and servicing of loans.

• Gathers and presents accurate and thorough information necessary for proper loan underwriting. 

• Provides informational services to members about their needs and cross sells the appropriate products, services and programs of the Credit Union.

Qualifications include high school graduate /GED equivalent with two (2) years' experience in a financial institution or related work experience, or business school graduate with one (1) year experience in a financial institution or related work experience. 

To view our complete list of available positions and to apply for this position, please visit our website at www.hicommfcu.com/careers.