• ReStore Sales Associate (Hilo & Kona) (Part-time/Full-time)

    Habitat For Humanity Hawaii Island
    Job Description
    Multiple Open Positions see bottom of this post

    TO APPLY: Email resume to info@habitathawaiiisland.org.
    ReStore Sales Associate (Part-time/Full-time)
    (posted 6/2/2022)
    863 Iolani Street  Hilo, HI
    ​​SUPERVISOR: ReStore Manager/Executive Director

    ​73-4161 Ulu Wini Place, Bay 1
    Kailua-Kona, HI 96740
    SUPERVISOR: ReStore Manager/Executive Director 
    The position of the ReStore Sales Associate is vital to the Habitat ReStore, as they are the first and last face our customers see. Our goal is for the Sales Associate to consistently provide our customers with friendly exceptional service, while maintaining a clean and well organized store for an inviting shopping experience. Overall, this person should be self-driven, used to fast –paced work and capable of switching between multiple tasks.

    The ReStore Sales Associate is responsible for contributing to daily operation of sales, customer service, and receiving and processing of donations.
    Operations and Sales
    Open, close and operate cash register, credit card machine.
    Implement customer service procedures including greeting and directing customers to the appropriate area, responding to customer inquiries, answering and processing phone calls in the appropriate manner, and all other items related to customer service issues.
    Demonstrate basic understanding of retail operations including, but not limited to customer service, product display, organization and pricing.
    Work closely with the ReStore Managers in communicating immediate needs or scheduling concerns.
    Maintain effective working relationships with staff, volunteers, Habitat homeowners and the public.
    Understand and be able to communicate ReStore policies and procedures.
    Operate office equipment, including answering machines, copiers, facsimiles, telephones and calculators.
    Coordinate and supervise the training of sales, front desk and cashier volunteers.

    Key Tasks
    Greet customers & respond to questions
    Interact with customers in a friendly & helpful manner
    Promote & maintain safe work environment
    Stock and organize ReStore shelves and help set up displays
    Assist in pricing and inventory
    Write up sales receipts during payment transactions
    Answer phone calls
    Accept donations and provide receiving form to donors

    Good customer service & communication skills
    Good organizational skills
    Ability to follow directions
    Show initiative/work independently
    Cash handling experience and skills
    Knowledge in Microsoft Word and Excel
    Strong reading, writing, verbal and arithmetic skills.
    Must have reliable transportation to and from work.
    Must maintain reliable and stable work schedules with some flexibility.

    High school degree or equivalent
    18 years or age or older
    Knowledgeable in building supply material preferred
    One year in retail sales preferred

    Ability to spend the majority of the day standing or moving about the store.
    Ability to lift 50 lbs

    Work in a friendly and supportive environment
    Help prevent tons of usable materials from being deposited into the landfill
    Knowledge that your work is helping to truly make a difference in our community
    Knowledge that your help with sales in the ReStore helps Habitat build more homes in our Big Island community

    Monday - Friday  9AM - 4PM     
    Contact Information
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